Tuesday, August 25, 2009

BlackBerry Tour 9630 & "Reload Software: 552"

The BlackBerry Tour 9630 has generally been working very well, and I've been adding useful apps. Today the dreaded "Reload Software: 552" occurred after a device reboot. Visions of reloading the OS and all the apps started dancing before me... ): ): ):

Googling the error produced a number of suggestions of things to try. I installed the latest BlackBerry OS on my desktop so the BlackBerry Desktop Manager could locate it. Then I started the BlackBerry Desktop Manager, went into the Application Loader, then to Add/Remove Applications. I then unchecked two applications that had caused some Java errors earlier in the day. The 9630 then did a successful reboot! (: (: (:

1 comment:

Derek said...

I am getting "unable to reconnect to the device during a multistage load operation" - and / or I am getting the following: Fatal Error -